Question 1

What is NAATI?

Accepted Answer

NAATI is the National Accreditation Authority for Translators and Interpreters in Australia. We use NAATI-certified translators for official documents.

Question 2

How long does translation take?

Accepted Answer

Standard delivery is 24 hours after we receive a clear copy of your document.

Question 3

Will this be accepted by Australian authorities?

Accepted Answer

Yes, our NAATI-certified translations are accepted by universities, immigration and most government bodies in Australia.

Question 4

What file formats do you accept?

Accepted Answer

We accept JPEG, PNG, PDF and most common document image formats.

Question 5

What if I need a certified hardcopy?

Accepted Answer

Contact us on support@ezy-translate.com for options to receive a printed, signed copy.

Question 6

Do you offer refunds?

Accepted Answer

Yes. Our 100% Acceptance Guarantee comes first: if an Australian authority rejects your translation for a reason attributable to our work, we re-issue it free or refund you in full. If you spot an error, we correct it at no cost. You can also cancel for a full refund any time before the translator starts work.

Question 7

What happens if my translation is rejected by Australian authorities?

Accepted Answer

Our 100% Acceptance Guarantee covers this. If an Australian government agency, university, employer, or licensing body rejects your translation for reasons attributable to our work, we will re-issue the translation at no cost or provide a full refund. Contact support@ezy-translate.com with the rejection letter within 30 days. Full terms apply, see our Terms of Service.

Question 8

Can I change the language after ordering?

Accepted Answer

Yes, contact support as soon as possible and we'll update your order if it hasn't been processed yet.

Question 9

How do you secure my documents?

Accepted Answer

All uploads are encrypted in transit and at rest. We only share files with the assigned translator.

Question 10

Do I need a NAATI translation for my Working Holiday visa (subclass 417/462)?

Accepted Answer

Most Working Holiday applicants don't need certified translations unless their documents (such as a police check or bank statement) are not in English. If your documents are in another language, a NAATI-certified translation is required by the Department of Home Affairs.

Question 11

Are NAATI translations required for Australian student visas?

Accepted Answer

Yes. The Department of Home Affairs requires NAATI-certified translations of any supporting documents not in English, including academic transcripts, financial evidence and identity documents.

Question 12

Can I use EzyTranslate translations for a partner or spouse visa (subclass 820/801)?

Accepted Answer

Absolutely. Partner visa applications often require translated birth certificates, police checks and relationship evidence. Our NAATI-certified translations are accepted by the Department of Home Affairs for all partner visa subclasses.

Question 13

Do skilled worker visa applicants (subclass 482/494) need NAATI translations?

Accepted Answer

Yes. Skills assessments and visa lodgement both require NAATI-certified translations of qualifications, employment references and identity documents that are not originally in English.

Question 14

Will my translated driving licence be accepted by VicRoads, Service NSW or TMR Queensland?

Accepted Answer

Yes for VicRoads, TMR Queensland and the other states. In NSW it is accepted for driving, but not for converting to a NSW licence: Transport for NSW only accepts translations from Multicultural NSW or the Home Affairs Free Translating Service.

Question 15

Which documents can EzyTranslate translate?

Accepted Answer

We translate driving licences, birth certificates, academic transcripts, police checks, marriage certificates, bank statements and more. If your document type isn't listed on our website, contact us and we'll confirm availability.

Question 16

What happens after I place my order?

Accepted Answer

Once you upload your document and complete payment, a NAATI-certified translator is assigned immediately. You'll receive the completed translation as a PDF to your email within 24 hours.

Question 17

Can I track the status of my translation?

Accepted Answer

Yes. You'll receive an email confirmation when your order is placed and a second email when the translation is ready to download. If you need an urgent update, contact us at support@ezy-translate.com.

Question 18

What's the difference between a NAATI translation and an embassy translation?

Accepted Answer

Embassy translations are produced by a country's consulate and can be slow and expensive. NAATI translations are certified by an accredited Australian translator and are widely accepted by government bodies, universities and employers across Australia.

Question 19

Can I use Google Translate instead of a NAATI-certified translation?

Accepted Answer

No. Australian authorities do not accept machine translations. A NAATI-certified translation carries the translator's official stamp and credentials, which is what government bodies and institutions require.

Question 20

How does EzyTranslate compare to other NAATI translation services?

Accepted Answer

EzyTranslate offers a fully online process with no appointments, fast 24 hour turnaround and a flat rate of AU$69 per document. Many traditional services require in-person visits, charge higher fees or take over a week.

Question 21

Are there hidden fees or extra charges?

Accepted Answer

No. The price you see at checkout is the total price. There are no surcharges for delivery, certification or file format. Bulk discounts are applied automatically when you order multiple documents.

NAATI certified translations
for Australia from AU$69,
ready in 24h.

NAATI certified

Accepted everywhere

Loved by expats & WHV

Our customers rate us
5/5 onGoogle

How it works

Upload your document

We translate it

Receive by email

Available languages

French

Portuguese

Spanish

Italian

Polish

Chinese

Documents we translate
from AU$69

Driver's Licence

Birth Certificate

Diploma

Marriage Certificate

Police Check

Academic Transcript

Divorce Certificate

Medical Certificate

Other document

Packages built for your visa type

Working Holiday

Student

Partner Visa

Skilled Worker

Serving expats from 50+ countries

Trusted by 500+ expats

Trusted across Australia

Frequently asked questions

Ready to get your documents sorted, mate?

NAATI certified translations for Australia from AU$69, ready in 24h.