Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use EzyTranslate, we collect information you provide directly:
- Name and email address
- Phone number (optional)
- Nationality
- Documents you upload for translation
- Payment information (processed securely by Stripe)
2. How We Use Your Information
We use your information to:
- Process and deliver your document translations
- Send order confirmations and updates
- Respond to your inquiries
- Improve our services
3. Document Handling
Your uploaded documents are handled with strict confidentiality. They are used solely for translation purposes and are not shared with third parties beyond our NAATI-certified translators. Documents are securely deleted after translation delivery.
4. Payment Security
All payment processing is handled by Stripe. We do not store your credit card details on our servers. Stripe's security practices are compliant with PCI DSS Level 1.
5. Cookies
We use essential cookies required for the website to function properly. Third-party services (such as Stripe) may also set cookies for payment processing and fraud prevention.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@ezy-translate.com.
7. Contact
For any privacy-related questions, contact us at support@ezy-translate.com.